Crestliner Reviews
Crestliner Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crestliner has a 2.1 star rating from 20 customer reviews with most consumers dissatisfied and an unfavorable rating share of 75%.
Key Takeaways for Future Customers
- Read Crestliner reviews for recurring customer complaints about warranty and dealer responsiveness.
- Expect delays in technical support and limited direct customer service; dealers may be the primary contact.
- Products praised for being good looking, spacious, and solid when quality control holds.
Negative Feedback / Risk Areas
- Poor customer service and communication leading to long turnaround times.
- Warranty and parts claims often stalled or denied by dealers.
- Repeated reports of hull, transom, weld cracks, paint and fit issues.
Positive Feedback
Many reviewers note the boats look nice, are spacious, and perform well when not affected by defects.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crestliner has a 2.1 star rating from 20 customer reviews with most consumers dissatisfied and an unfavorable rating share of 75%.
Key Takeaways for Future Customers
- Read Crestliner reviews for recurring customer complaints about warranty and dealer responsiveness.
- Expect delays in technical support and limited direct customer service; dealers may be the primary contact.
- Products praised for being good looking, spacious, and solid when quality control holds.
Negative Feedback / Risk Areas
- Poor customer service and communication leading to long turnaround times.
- Warranty and parts claims often stalled or denied by dealers.
- Repeated reports of hull, transom, weld cracks, paint and fit issues.
Positive Feedback
Many reviewers note the boats look nice, are spacious, and perform well when not affected by defects.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need advice
- - Disappointed with the quality of Crestline jon boats.
- - The closest dealer is 3 hours away and Crestliner did not respond.
What customer service I got an email that said let me know if I can help you but got no help
Disappointed in the quality of the [PERSON_NAME] boats Crestline decided that they were more interested in profit instead of quality in their [PERSON_NAME] boat and so I was going to buy a boat the the closest dealer to me is 3 hours away will I call him on the phone to ask a question about one particular boat they have to call Crestliner and they never get back to me at this point Crestliner sucks
User's recommendation: Crossfire only cares about their big boats as far as the little boats go they're only interested in money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Post Falls, Idaho
Question about live well in *** 1850
Hello, first of all, I am not a pissed customer. I recently purchased a 2022 fishhawk and I have a question about the live well.
There are several attachments in the live well that I do not understand, and would appreciate speaking with someone in the tech department that can explain it to me. Thank you very much, *** ***.
Preferred solution: Information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransom
- - Crestliner transom is breaking and cracking.
- - Transom saver used, but damage persists.
- - Customer asks what can be done or if replacement is needed.
Hello
I have a Crestliner boat, and the transom is breaking and cracking really badly!
It has always had a transom saver on it when on the road and during storage.
I'm wondering what you guys can do about that or if we are screwed and have to buy a whole new boat?
I think it's kinda stupid how your guys' transom is breaking off to the point that the motor is going to come off on the lake. You spend all that money on a boat, and the transom starts to fail!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible dealer
- - Bought a 2023 Fishhawk for 50,000.
- - Stickers peeled after a year; new ones were wavy; they told me to go elsewhere.
Bought a 2023 Fishhawk, paid 50,000 for it. Stickers peeled the next year.
Schroeders put new stickers on that were wavy. They said they couldn't make me happy, so they gave me new stickers and told me to go somewhere else and accused me of picking at the stickers.
Preferred solution: A different dealer to take care of it
User's recommendation: Do not buy from Schroeder Maine
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Otsego, Minnesota
Cracks in hull
- - The Ridge Runner (2020) has a lifetime warranty.
- - Repair is in Minnesota after transport from Little Rock, AR.
Still have the boat unfixed
I bought a brand new 2020 17ft Ridge Runner and have been trying to get help. I have a lifetime warranty on this and they told me to bring it from Little Rock, Arkansas, to be repaired in Minnesota.
It arrived in March and it's still not fixed.
I keep getting put off with promises of a callback. I'm not the only one who has an issue like this.
- I liked the product
- Maybe if we can get enough people to come together we can get some answers
Preferred solution: Repair or refund
User's recommendation: Class actuation law suit I think
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Little Falls, Minnesota
Wrong part
- - Water reached the dash, oxidizing cables; dealer rewired, $2,273; windshield middle replaced incorrectly, inch short, water on dash; FR callback requested.
The solution was in the hands of the Dealer and I did get an answer and a solution to my problem.
I informed my dealer that water was reaching the dash of the boat, and this had caused oxidation of the cables located under the steering. Last fall, the dealer rebuilt the cabling, and I had to pay $2,273.
I recently discovered that the middle part of my windshield has been changed and it's not the correct one. It is missing one inch to close properly.
That's why water was coming onto the dash. I reported this situation to the Sales Manager from whom I purchased the boat. I have not received any feedback. He told me he would contact you, but I doubt his word.
He never returns calls.
As I reside in Quebec, Canada, I would like someone who speaks French to call me back for a follow-up on this situation. I love my boat and hope this situation will be resolved quickly.
Thanks,
Michel
- I love my crestliner authority 2250
- Dealer
Preferred solution: To get the good door for my windshield
User's recommendation: Do not trust your dealer, waiting for Crestliner to support me
Tulsa, Oklahoma
Year comparison
- - Owner with a 2016 Crestliner 1650 WT Fish Hawk found an on-hand 2011 enclosure and asks Crestliner if the fit depends on windshield/beam design.
Greeting. I owned a 2016 WT 1650 Fish Hawk.
I have been trying to obtain an boat enclosure. There are several top/cover/bimini/encloser companies out there but none remotely close to me. Each of the companies have said i need to deliver my boat and one will be made since its not a stock item. I have found a supplier who does have several boat enclosers on hand specifically made for the 2011 Crestliner 1650 WT Fish Hawks.
My question for Cresliner is, are the 2011 and 2016 WT 1650 Fish Hawks similar in windshields, beam design, and windshield dimensions?
I fully understanstand that the floor designs i.e.
storage, live wells, rod storage, etc will be totally different. Im trying to figure out if the encloser will remotely fit.
Thank you in advance for your assistance in the matter.
Albert Chapa
Colorado
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCracks in hull
- - Bought a 2020 boat; it started taking on water due to hull cracks.
- - Runaround from Arkansas to Minnesota; issue remains unfixed.
Brought a 2020 boat off the floor and it started taking on water found cracks in the hull and getting the run around from Arkansas to Minnesota still knot fix so hoping someone can help class actuation law suits but something has to happen to hold this company accountable.
Preferred solution: Full refund
User's recommendation: Don't buy from Crestliner until you check the specs on the metal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Otsego, Minnesota
Boat hull program
- - Brand-new 2020 Ridge 17ft hull cracks, boat leaks.
- - Dealers refused warranty; Rapid Marine MN offered a fix and suggested an insurance claim.
I brought a brand new 2020 17ft ridge and it started taking on water found cracks in the hull I called Crestliner and they had me call 4or5 dealers and no one would do the warranty work because they said they were no longer Crestliner dealers as soon as they sold their inventory and then they asked me to bring it to Minnesota with me got it to Minnesota took it to rapid marine and they said they deal with Crestliner all the time and they would come up with a way knot to fix it so if I wanted it fixed I should call and make a claim with my insurance company I said I wouldn't do that because it wouldn't be right. Boat still knot fix heading back to Arkansas October 1 hope to get it fixed before then you would think you spend 20.000.00 you would get better treatment then this thanks for the consern.
Preferred solution: Deliver product or service ordered
User's recommendation: Ask about the thickness of the metal that's used on the hull.
Stittsville, Ontario
Transom not warranties for lifetime as advised during original purchase
- - The transom was failing; only a 10-year warranty covers the most important part.
- - Took it to a dealer after 10 years; original part no longer exists.
The transom was letting go what is now advised ONLY a 10 yr warranty on the most important part of any boat...after the boat surpassed 10 yrs...took to a dealer...as my original no longer exists...only to be told after 5 days the same exact thing...more wasted time...
User's recommendation: Do not buy this brand
Bloomfield, Connecticut
Technically
- - No technical information was provided for my Crestliner.
- - They say Crestliner did not respond to their information request.
No one got back to me with the Tental information I requested . I bought the Crestliner new heard it was a good company I guess things change.
Unfortunately I need some technical information on my Crestliner boat which I never received from Crestliner. You got my money now enjoy it thanks for nothing .
Well its time for a new boat and have to find another company because Chris liner isnt what it used to be. Its all good Im sure you guys smile on the way to the bank.
At one time people are proud of the company they worked for do your workers feel proud just a question
User's recommendation: Hire people that care . I bought my boat brand new to Crestline and fishhawk there’s times I need help keeping it a float I guess I can’t count on Crestliner to help me in that situation have a wonderful day enjoy spending all your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: To find out what's going on with my boat!To get information on the status of my boat.
- - I've explained this multiple times with no change.
- - I get no answers when I try to contact someone there, and I want my boat back to work.
Company fixed the issue and I have been provided with apology. I finally got my boat returned to me And they supposedly fixed it but I have not gotten any Kind of discounts or deals are anything like that. And I actually won't know if it's fixed to where it's supposed to be until this spring when i'm able to take it out onto the water!!
I've already explained this a couple of times before. I'm pretty sure They know who I am by now!
It really hasn't changed anything though!
I literally get No Is answers when I Is try to contact somebody there! I just want my Is boat back and having at working in the Way it should!!!
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Verified ReviewerWarranty
- - No resolution in 3+ months with the dealership.
- - Crestliner answers when I call.
- - Case closed; contact given; I must get dealer answers.
Been dealing with my dealership and Crestliner. Nothing has been resolved in over 3 months but at least Crestliner gives me answers when I call.
Apparently they resolved and closed my case.
They gave me a contact that they spoke with. Now I have to get answers from the dealer 
User's recommendation: Make sure your boat dealership is a good one
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Verified ReviewerResolved: To find out what's going on with my boat!
- - Terrible experience.
- - I am getting nothing but a big run around, and no one knows what's going on with my boat.
- - This is totally unacceptable.
Company fixed the issue and I have been provided with apology. They supposedly fixed my boat and they got it back the other day
It has been a terrible experience. And I would not want anyone to go through what I have gone Through!
I am getting nothing but a big run around.
And no one seems to know what's going on with my boat. Totally unacceptable and ridiculous!!!
User's recommendation: At this point I would never buy another crestliner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo find out what's going on with my boat!
- - Boat held about 5 months due to a listing problem.
- - No information or answers from factory or dealership; payments continue.
I have heard absolutely nothing from the company And every time I try to get hold of them. I am told to contact the dealer.
And the dealer told me not to contact the company anymore but to call them and what I do, I get no answers whatsoever!! I think it's a bunch of BS that I am paying for something that I can't even use.
And haven't been able to use since last august!! And then all I get is a run around!!!
I have not been able to get any answers. I have no idea when the boat is gonna be Return to me or if It will even be fixed right until I get to try it Is next spring, And all the while I have to still pay for the payments for something. I can't even use! This whole experience has been a total nightmare.
And I find it to be totally ridiculous that anyone should be pretty good. That way for a brand new boat!
Is the way I feel right now, I will never recommend this company to anyone and I will never buy From this company again!! At least they could do, It keep me updated on what's going on!!
User's recommendation: At this point, Never again!!!
Failure of dealer to perform Recall
- - Called dealer 3x for a life-threatening boat recall; no appointment or callback.
- - They can't do the service for about 3 months and didn't call back.
I called the dealer 3 times to try to get a potential life threatening recall done on my boat, but never got a service appointment or call back. I wanted to wait while service was done ( they said the procedure takes about an hour).
For me to get to Highway Marine would take a little over an hour. They told me they couldn't do the service for about 3 months.
Highway Marine never got back to me, after calling 3 timesAvoid. So I was not able to use my boat.
User's recommendation: Avoid unreliable dealers. You have been warned.
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The retailer has accepted to make some correction to the windshield. Everything should be fixed.